Operations – Customer Service (Contract)
Job Description :
- Give suggestions for users through phone calls, social media, or email
- Coordinate with relevant teams in Shopee to resolve problems experienced by users
- Collect users’ aspirations and feedback for Shopee operational processes
- Analyse user experience reports and give suggestions for improvement
Requirements :
- Candidates have at least a Diploma Degree in any major
- Maximum 28 years old when recruited
- Passive English skills to communicate with English-speaking users
- Customer-oriented with good communication skills
- Ability to use Microsoft Word and Microsoft Excel
- Based in Solo
*hanya yang memenuhi kualifikasi yang akan di proses
Proses rekrutmen & seleksi pelamar tidak dipungut biaya apapun