Lowongan Kerja Shopee International Indonesia

Customer Experience – Mystery Shopper

Job Descriptions:

1. Simulate front-end buyer experience including: browsing and searching product, checkout & payment, return & refund/cancellation.
2. Assess the buyer’s journey and come up with practical recommendations.
3. Take part in Customer Experience projects.
4. Coordinate with regional team and other stakeholders.

Requirements:

1. Min. Bachelor degree from reputable university (preferably in psychology).
2. Fresh graduate (max. 1 year of working experience).
3. Possess good logic & problem solving skills.
4. Have great interpersonal skills.
5. Fluent in both Bahasa and English.

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