Lowongan Kerja Shopee International Indonesia

Customer Experience – Mystery Shopper

Job Descriptions:

  1. Simulate front-end buyer experience including: browsing and searching product, checkout & payment, return & refund/cancellation.
  2. Assess the buyer’s journey and come up with practical recommendations.
  3. Take part in Customer Experience projects.
  4. Coordinate with regional team and other stakeholders.

Requirements:

  1. Min. Bachelor degree from reputable university (preferably in psychology).
  2. Fresh graduate (max. 1 year of working experience).
  3. Possess good logic & problem solving skills.
  4. Have great interpersonal skills.
  5. Fluent in both Bahasa and English.

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