1. Product Management – Quality Assurance (ShopeePay)
- Getting involved in the whole software development life cycle: product requirement and design document review; creation of test plan, case design & review, and case execution; bug analysis and tracking.
- Performing functional testing for web and mobile applications using a black-box/grey-box or positive/negative testing methodology.
- Maintaining the testing environment and existing testing tools.
- Continuous optimization of development and testing processes.
- Risk management in the development life cycle to ensure quality and efficient delivery of tasks.
- Continuous improvement of testing techniques and methods to enhance test quality and efficiency.
- Bachelor’s degree or higher in Computer Science or a related discipline.
- Good logical and structural thinking.
- Strong sense of responsibility and result-oriented.
- Good sense for quality, teamwork, and innovation.
- Able to work independently or with limited assistance.
2. Operations – Customer Operations Workforce Management
- Create plan for all call center scheduling, including shifting schedule and any other meetings
- Calculating required agents on duty for operational division in each shift based on current and previous calls volume
- Monitoring incoming calls traffic and ensuring efficient distribution based on staff’s availability
- Min. Diploma degree
- Strong in data analytics and has good Ms. Excel skills
- Good team player, has positive attitude and eagerness to learn
- Driven and motivated
- Previous relevant experience is a plus
3. Marketing – Campaign Operations
- Conceptualize, develop and execute marketing campaigns
- Collaborate and coordinate across multiple teams and departments
- Ensure smooth and timely execution of campaigns
- Perform regular analysis of campaign performance and metrics to report on campaign performance
- Generate new ideas and drive continual optimization of marketing campaigns
- Bachelor’s degree from recognized university
- Background in communications/marketing is a plus
- Experience in eCommerce marketing and/or campaign management would be a plus
- Excellent command of English
- High attention to detail and strongly meticulous
- Strong project management and execution abilities
- Ability to be creative operationally and strategically
- Strong work ethics and performance-driven
- Reliable and good team player who enjoys a fast-paced environment
4. People, Legal and Finance – Finance Accounting (Sunter)
- Willing to be placed in Sunter Warehouse, North Jakarta
- Willing to travel to other cities
- Ensure complete and timely communication and data flow between warehouse, accounting, and finance team on warehousing and inventory related matters.
- Involve in the monthly financial close process by ensuring all warehouse related transaction and costs are properly and completely recorded and reported.
- Liaise with external auditors to ensure successful audit results and compliance.
- Interacts at all levels and with Warehouse budget owners or other stakeholders to produce timely, efficient and accurate month-end close and all management reporting and statutory reporting.
- Responsible accuracy in the general ledger and financial statements and has ultimate authority over classification and booking of all transactions
- Make recommendations for changes as needed and ensure that company policies and procedures are followed and establishes the proper techniques to discover and prevent errors/fraud.
- Ensure all the monthly management accounts with all its supporting schedules (mainly all the balance sheets accounts) are prepared in a timely and accurate manners.
- If you are experience in retail, FMCG, and pharmaceuticals industry, you must have minimum 2-3 years experience in handling inventory & retail transaction
- Experience in big 4 acounting firm is an advantage but not required.
- Experience with Warehousing and Inventory processes (inbound, returns, outbound, etc.).
- Demonstrated ability to gather and communicate data logically, accurately, and concisely
- Proficient use of MS Office programs including MS Word and advanced on MS Excel
- Fluent & effective communication in English is a must.
- Product Management – DAFTAR DISINI
- Operations – DAFTAR DISINI
- Marketing – DAFTAR DISINI
- Legal and Finance – DAFTAR DISINI
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